When a match is cancelled or abandoned mid-way, bet settlement on apkexo depends on the nature of the event.
If the match is fully cancelled: If a match is cancelled before it starts — due to rain or security reasons, for example — all bets are voided and the full stake is returned to your wallet. This typically reflects within 30 minutes to 2 hours.
If the match is suspended mid-way: If a cricket match is abandoned before the required number of overs are completed, apkexo settles bets based on the official result as determined by the International Cricket Council (ICC) and the relevant board. If the result is decided by the D/L method, bets will be settled accordingly.
For live bets: Bets already settled before the interruption remain valid. Any bets still in progress are voided and the stake is refunded.
You will receive a refund notification in all such cases. If you don't, check the status under "Financial Transactions" or contact support with the bet's reference number.
If the match is fully cancelled: If a match is cancelled before it starts — due to rain or security reasons, for example — all bets are voided and the full stake is returned to your wallet. This typically reflects within 30 minutes to 2 hours.
If the match is suspended mid-way: If a cricket match is abandoned before the required number of overs are completed, apkexo settles bets based on the official result as determined by the International Cricket Council (ICC) and the relevant board. If the result is decided by the D/L method, bets will be settled accordingly.
For live bets: Bets already settled before the interruption remain valid. Any bets still in progress are voided and the stake is refunded.
You will receive a refund notification in all such cases. If you don't, check the status under "Financial Transactions" or contact support with the bet's reference number.
Absolutely. apkexo's website is fully optimized for mobile browsers — this is what's known as mobile-first design. When you open apkexo.best in Chrome, Firefox, or Samsung Browser, the site automatically adjusts to fit your screen size perfectly.
Everything you can do from the browser: registration & login, deposits & withdrawals, Sports Betting & live betting, Live Casino, lottery, claiming bonuses, and viewing transaction history — in short, everything.
That said, the app offers features not available in the browser — such as push notifications, biometric login (fingerprint), and live score updates in the background. It also loads a bit faster.
If you'd rather not install the app or your device is low on storage, the browser works just fine. In Chrome, use "Add to Home Screen" to create a shortcut that works just like an app.
Everything you can do from the browser: registration & login, deposits & withdrawals, Sports Betting & live betting, Live Casino, lottery, claiming bonuses, and viewing transaction history — in short, everything.
That said, the app offers features not available in the browser — such as push notifications, biometric login (fingerprint), and live score updates in the background. It also loads a bit faster.
If you'd rather not install the app or your device is low on storage, the browser works just fine. In Chrome, use "Add to Home Screen" to create a shortcut that works just like an app.
On apkexo, you can find a full record of all your bets and transactions in two separate sections within your account.
To view your betting history: Log in → click your name at the top right → go to the "Betting History" or "My Bets" section. You can see the date, match, odds, stake, result, and win/loss details for every bet. Filter by date or game type as needed.
To view deposit/withdrawal records: From the same menu, go to "Financial Transactions" or navigate to the /transactions page via the site header. You can view the reference ID, amount, payment method, and status (successful/pending/failed) for every deposit and withdrawal.
How long data is stored: At least 12 months of records are available in your apkexo account. For older records, send a request to support@apkexo.best.
If a transaction isn't showing or the details look incorrect, contact support with the reference ID.
To view your betting history: Log in → click your name at the top right → go to the "Betting History" or "My Bets" section. You can see the date, match, odds, stake, result, and win/loss details for every bet. Filter by date or game type as needed.
To view deposit/withdrawal records: From the same menu, go to "Financial Transactions" or navigate to the /transactions page via the site header. You can view the reference ID, amount, payment method, and status (successful/pending/failed) for every deposit and withdrawal.
How long data is stored: At least 12 months of records are available in your apkexo account. For older records, send a request to support@apkexo.best.
If a transaction isn't showing or the details look incorrect, contact support with the reference ID.
Getting started with cricket betting is simple. Here's a step-by-step guide:
1. Log in to your account: Log in, and if your wallet has funds, you can start right away.
2. Go to the Cricket section: Select "Match Odds" in the header or choose "cricket" from the sports menu. You'll see a full list of ongoing and upcoming matches — IPL, BPL, Test, T20, ODI, all formats.
3. Select a match and browse the betting markets: Click on your preferred match to see available betting markets — match winner, toss, wickets, runs, and more.
4. Select your odds and add them to the betting slip: Click on the odds for the outcome you want to bet on — it will be added to the betting slip on the right.
5. Enter your stake and confirm: Enter the amount you want to bet. Your potential winnings will be calculated automatically. Click "Confirm Bet" to place it.
Tips: Start with small bets (৳100–৳500) to get a feel for the platform. In live betting, odds shift fast — there's very little time to decide.
1. Log in to your account: Log in, and if your wallet has funds, you can start right away.
2. Go to the Cricket section: Select "Match Odds" in the header or choose "cricket" from the sports menu. You'll see a full list of ongoing and upcoming matches — IPL, BPL, Test, T20, ODI, all formats.
3. Select a match and browse the betting markets: Click on your preferred match to see available betting markets — match winner, toss, wickets, runs, and more.
4. Select your odds and add them to the betting slip: Click on the odds for the outcome you want to bet on — it will be added to the betting slip on the right.
5. Enter your stake and confirm: Enter the amount you want to bet. Your potential winnings will be calculated automatically. Click "Confirm Bet" to place it.
Tips: Start with small bets (৳100–৳500) to get a feel for the platform. In live betting, odds shift fast — there's very little time to decide.
For deposits made via bKash, Nagad, or Rocket, funds typically arrive Within 1–5 minutes Funds are credited to your wallet. Bank transfers may take 15–30 minutes. USDT (crypto) takes 5–20 minutes depending on the network.
If it's been more than 30 minutes:
1. First, go to the "Financial Transactions" page and check the status of your deposit. If it shows "Processing", wait a little longer.
2. Confirm in your bKash/Nagad app that the payment was successful and the amount has been deducted. Note the Transaction ID or reference number.
3. Contact us via live chat or email support@apkexo.best — provide your mobile number, payment method, amount, and the bKash/Nagad Transaction ID.
If a deposit fails: If your money was deducted but the deposit shows as failed, it will be returned to the original source within 3–4 hours. If not, contact support and apkexo will reach out to resolve it directly.
Common mistakes: Common issues include: sending to the wrong apkexo payment number, leaving the reference field blank, or sending directly from bKash without completing the deposit form.
If it's been more than 30 minutes:
1. First, go to the "Financial Transactions" page and check the status of your deposit. If it shows "Processing", wait a little longer.
2. Confirm in your bKash/Nagad app that the payment was successful and the amount has been deducted. Note the Transaction ID or reference number.
3. Contact us via live chat or email support@apkexo.best — provide your mobile number, payment method, amount, and the bKash/Nagad Transaction ID.
If a deposit fails: If your money was deducted but the deposit shows as failed, it will be returned to the original source within 3–4 hours. If not, contact support and apkexo will reach out to resolve it directly.
Common mistakes: Common issues include: sending to the wrong apkexo payment number, leaving the reference field blank, or sending directly from bKash without completing the deposit form.
apkexo protects your personal and financial information with multiple layers of security.
Data security: All activity on the site, from login to every transaction, is protected by 256-bit SSL/TLS encryption — the same technology used by banks and government websites. Your NID, mobile number, and banking details are never shared with third parties; they are used only within the KYC verification process.
Password security: Passwords are never stored in plain text — they are secured using industry-standard hashing. No apkexo staff member can view your password.
Funds security: Member wallet balances are held separately from the company's operating funds. KYC verification on withdrawals ensures no one else can access your money.
Suspicious activity detection: If a login attempt is detected from an unfamiliar device or unusual location, the system automatically locks your account and sends you an SMS alert.
We recommend enabling 2FA for added security. Report any suspicious activity immediately to support@apkexo.best.
Data security: All activity on the site, from login to every transaction, is protected by 256-bit SSL/TLS encryption — the same technology used by banks and government websites. Your NID, mobile number, and banking details are never shared with third parties; they are used only within the KYC verification process.
Password security: Passwords are never stored in plain text — they are secured using industry-standard hashing. No apkexo staff member can view your password.
Funds security: Member wallet balances are held separately from the company's operating funds. KYC verification on withdrawals ensures no one else can access your money.
Suspicious activity detection: If a login attempt is detected from an unfamiliar device or unusual location, the system automatically locks your account and sends you an SMS alert.
We recommend enabling 2FA for added security. Report any suspicious activity immediately to support@apkexo.best.
This issue comes up occasionally and can usually be fixed on your own.
App won't open or keeps crashing:
1. Fully close the app (remove it from the background as well) and reopen it.
2. Restart your phone — this often resolves the issue on its own.
3. Go to your phone's settings and clear the apkexo app cache (Settings → Apps → apkexo → Clear Cache).
4. Check your internet connection. Try switching from WiFi to mobile data, or the other way around.
Asking you to update: When apkexo releases a new version, the older app may stop working. Visit apkexo.best to download the latest APK. You don't need to uninstall the old version first — just install directly over it and your account details will be preserved.
Android Settings: To install from an APK file, you'll need to enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings. Only grant this permission for the official apkexo APK.
If the issue persists, try accessing apkexo.best through your mobile browser — all features are fully available there. When contacting support, sharing your phone model and Android version will help us resolve your issue faster.
App won't open or keeps crashing:
1. Fully close the app (remove it from the background as well) and reopen it.
2. Restart your phone — this often resolves the issue on its own.
3. Go to your phone's settings and clear the apkexo app cache (Settings → Apps → apkexo → Clear Cache).
4. Check your internet connection. Try switching from WiFi to mobile data, or the other way around.
Asking you to update: When apkexo releases a new version, the older app may stop working. Visit apkexo.best to download the latest APK. You don't need to uninstall the old version first — just install directly over it and your account details will be preserved.
Android Settings: To install from an APK file, you'll need to enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings. Only grant this permission for the official apkexo APK.
If the issue persists, try accessing apkexo.best through your mobile browser — all features are fully available there. When contacting support, sharing your phone model and Android version will help us resolve your issue faster.