This page clearly explains how apkexo collects, uses, and protects your personal information, payment data, and activity records — no fine print, no hidden clauses.
Steps apkexo Takes to Protect Your Information
All data transfers on apkexo are secured with 256-bit SSL encryption. No one can read or tamper with your information as it travels from your mobile device to our servers.
Apkexo never sells your personal information to advertisers or third parties. Your name, phone number, and transaction details stay strictly within our platform.
We only collect the information that's genuinely needed to provide our services. Asking for unnecessary or excessive data goes against our core principles.
NID or passport details submitted during withdrawal are used solely for age and identity verification. These sensitive documents are stored in separate encrypted storage.
You have the right to know what information apkexo holds about you. Submit a request to our support team and a full summary of your data will be sent to you within 72 hours.
If you close your account, all personal data — except information we're legally required to retain (such as AML logs) — can be deleted upon your request.
Apkexo needs to collect certain information to provide its services. This data comes from two sources – what you provide directly, and what is automatically collected as you use the platform.
Information you provide directly:
Automatically collected information:
Good to know: We do not collect your phone contacts, gallery, or location data. While the mobile app may request these permissions, declining them will not affect your access to core services.
Apkexo uses collected data only for specific, defined purposes. Each purpose is outlined clearly below:
To be clear: apkexo never uses your personal information for advertising purposes and does not sell user profiles to third-party advertisers.
Apkexo uses industry-leading technology to protect your data. These aren't just claims — every measure is regularly verified through third-party audits.
That said, no one can guarantee 100% security on the internet. In the event of a security breach, apkexo will notify affected members within 72 hours.
Apkexo does not sell your data. However, limited information may be shared with third parties in specific circumstances:
Important: Your data is not shared for any reason beyond the situations described above. It is never sold or passed on to advertising companies, data brokers, or other gaming platforms.
Our agreements with third-party service providers include strict confidentiality clauses – they may only use the data for the specific purpose it was shared for.
Apkexo uses cookies and similar technologies. Cookies are small files stored in your browser that help enhance your experience.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause issues with login or payment functionality.
You have several important rights regarding your personal data on apkexo. To exercise any of these rights, email us at support@apkexo.best or reach out via live chat.
Apkexo follows GDPR and international data protection standards, which means you can exercise the following rights at any time.
You can request to see what information apkexo holds about you. Your request will be fulfilled within 72 hours.
You may request corrections to any inaccurate or outdated information. Many details can also be updated directly from your account.
After closing your account, you may request deletion of your data beyond what we are legally obligated to retain.
You can request a copy of the information we hold about you in a standard, readable format.
If you no longer wish to receive promotional SMS or emails, you can opt out at any time through our support team or your account settings.
Apkexo does not retain your data longer than necessary. Each type of information has its own retention period, determined in line with legal obligations.
| Type of Information | Retention Period | Purpose |
|---|---|---|
| Account Information | For as long as your account remains active | Service Delivery |
| Transaction Records | 5 Years | AML Legal Obligations |
| KYC Documents | 5 Years | Licensing Terms |
| Betting History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Logs & Cookies | 90 days | Security Monitoring |
When an account closure is requested, any active bets or pending withdrawals are settled first. The account is then deactivated. You may submit a separate request to have all personal data deleted beyond what is required by legal obligations.
A common concern is: what happens to my data if apkexo shuts down? In that event, users will be notified in advance and given the opportunity to have their data deleted or transferred to a secure alternative.
As digital services continue to grow in Bangladesh, the question of personal data security is becoming increasingly important. Many platforms monetize user data by selling it to advertisers. apkexo has chosen a different path.
When you share your mobile number with apkexo, you're placing your trust in us — and we take that seriously. We never sell that number, share it with third parties, or use it for unrelated advertising.
We understand that providing your NID for KYC verification can feel uncomfortable — that's completely normal. But this verification is actually there to protect you. Even if someone gets hold of your password, they won't be able to withdraw your funds without your NID. That's exactly why we require KYC — to keep your money safe.
We understand that nothing on the internet is completely risk-free. That said, we take every precaution we can – through regular security audits, up-to-date encryption technology, and staff security training. These three pillars form the foundation of our protection framework.
If you notice any security issue or suspicious activity, contact us immediately at support@apkexo.best. Your vigilance helps keep both you and other members safe.
Apkexo may update this privacy policy at any time. You will be notified via SMS or email before any significant changes take effect.
Apkexo's privacy team reviews this policy every 6 months. Updates are made as needed in response to changes in law or technology.
For major changes, you will be notified via SMS or email at least 14 days in advance. Minor updates will be announced through a notice on the platform.
If you object to any updated policy, you will have the option to close your account. Continued use of the service after a policy takes effect will be treated as acceptance.
Apkexo's Level of Protection Across Different Areas
Assessed against international privacy standards.
Frequently Asked Questions About the Privacy Policy
Your privacy is our highest priority at apkexo. Register with confidence and enjoy the best gaming experience in Bangladesh.
By registering, you agree to this privacy policy and our terms & conditions.